Shipping policy

Smoofy Shipping Policy

Introduction
Thank you for shopping at Smoofy. We are committed to delivering your order as quickly and accurately as possible. This Shipping Policy outlines our standard shipping practices and what you can expect once you've made your purchase.

Shipping Rates & Delivery Estimates

Free Shipping: We offer free standard shipping on all orders over $79 within the United States.
Standard Shipping: For orders under $79, a standard shipping fee applies, calculated at checkout based on the shipping destination.

Delivery Timeframe

Most orders are processed and shipped within 1-2 business days.
Delivery times within the US are typically 5-8 days after dispatch. Please note that these are estimated delivery times and can vary due to factors beyond our control.

International Shipping

At this time, Smoofy ships only within the United States. We look forward to expanding our shipping destinations in the future.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress directly on the carrier's website.

Shipping Restrictions

We cannot ship to P.O. Boxes or military APO/FPO addresses.

Damaged or Lost Packages

If your package is damaged upon arrival or lost in transit, please contact us immediately at sa@smoofybedding.com. We will work with the shipping carrier to address the issue and ensure your satisfaction.

Changes to Your Order

If you need to change the shipping address or modify your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes cannot be guaranteed once an order is processed.

Contact Us
For any questions or concerns regarding your order or our Shipping Policy, please contact us at sa@smoofybedding.com. We're here to help make your Smoofy experience as smooth as possible.